Course Description

In this project, developed by Google Cloud, you will learn how to enhance your voice agent with IVR (Interactive Voice Response) features using Dialogflow CX. IVR is a technology that allows users to interact with a computerized system through voice and DTMF (Dual-tone Multi-frequency) tones. This project is designed for beginners and can be completed in less than 2 hours. Through this project, you will gain practical skills in implementing IVR features in your voice agent, which can greatly improve the user experience and efficiency of your system. You will also learn how to integrate Dialogflow CX with other Google Cloud services, such as Cloud Functions, to create a powerful and dynamic IVR system. With a 5.0 star rating and 0K reviews, this project is highly recommended for anyone looking to enhance their voice agent with IVR capabilities. By the end of this project, you will have a fully functional IVR system that can handle user inquiries and provide a seamless user