Course Description

"Welcome to Introduction to Technical Support, a comprehensive course brought to you by our partner, IBM. With a rating of 4.8 stars and 798 reviews, this course is designed to equip you with the necessary skills to excel in the field of technical support. Through this course, you will learn about customer success, strategy and operations, customer support, and information technology, all essential components of a successful technical support career. This beginner-level course has a duration of 1-3 months, providing you with a solid foundation to kickstart your journey in this dynamic industry. Join us and gain valuable knowledge and practical skills from industry experts. Enroll now and take the first step towards a fulfilling career in technical support!"