Course Description

The Technical Support Fundamentals course, offered by Google, is designed to provide students with a comprehensive understanding of the key concepts and skills necessary for a successful career in technical support. With a 4.8-star rating and over 151,000 reviews, this course has been proven to be a valuable resource for individuals looking to enter or advance in the field. Throughout the course, students will learn essential skills such as effective communication, computer architecture, computer networking, customer support, and networking hardware. These skills are crucial for providing technical support to users and troubleshooting any issues that may arise. The course is designed for beginners, making it an excellent choice for those who are new to the field or looking to refresh their knowledge. With a duration of 1-3 months, students can complete the course at their own pace, making it convenient for those with busy schedules. By the end of the course, students will have a strong foundation in technical support and be equipped with the necessary skills to excel in